Terms & Conditions:

1. Free delivery service to a single address in Shatin district is available upon purchase of $1,000 or above, or else additional delivery charges applies:
   To Shatin and Tai Po district: $100
   To Kowloon district: $200
   To Hong Kong Island and other New Territories district: $300
2. All orders details and pick up time will be confirmed on the day of order by phone or email.
3. Delivery service is applicable for large residential estates only, except remote areas, outlying islands, The Core Area and delivery address is on the list of buildings with confirmed case of COVID-19.
4. Delivery service will be suspended if the black rainstorm signal, typhoon signal No. 8 or higher is hoisted. Delivery time may be delayed due to weather and traffic conditions.
5. Changing your order, cancellation, or refund is not allowed after confirmation.
6. Please be sure to check the information filled in to ensure that the transaction is fast and smooth.
7. Please contact our staff at 3653 1119 if you have any food allergies and enquiries.
8. ALVA HOTEL BY ROYAL reserves the right to amend the terms and conditions of offers, change or delete the offers without prior notice.
9. ALVA HOTEL BY ROYAL reserves the right to arbitrate the final decision in case of any disputes.